Insurance

With the changing face of Indian healthcare and rising preference for health insurance options, we have created a dedicated Insurance Department where experienced staff members look after insurance formalities to make them as hassle-free as possible for patients and their caregivers. This hands-on and courteous service allows the patients and their caregivers to prioritize focus on the treatment rather than finances.

Dr.Muthus Hospitals is empanelled with the most leading insurance companies and Third Party Administrators (TPAs). Here is a complete list for your reference:

Star Health and Allied Insurance
Reliance General Insurance
Chief Minister's Comprehensive Health Insurance Scheme (CMCHIS)
Vidal Health Insurance TPA Private Limited
The New Health Insurance Scheme (TNNHIS)
Heritage Health Insurance TPA Pvt. Ltd
Family Health Plan Insurance TPA Limited (FHPL)
Health Insurance TPA of India Ltd
MDIndia Healthcare Services (TPA) Pvt. Ltd

Medi Assist Insurance TPA
Medvantage Insurance TPA Pvt. Ltd.
Paramount Health Services & Insurance TPA Pvt. Ltd.
SBI General Insurance
Tata AIG General Insurance Company Limited
Universal Sompo General Insurance Company Limited
Liberty General Insurance
ManipalCigna Health Insurance Company Ltd
Niva Bupa Health Insurance Company Limited

The above is only an indicative list, please reconfirm the actual status of our empanelment with your Insurance company/ TPA before admission.

GUIDELINES FOR PATIENTS UNDER INSURANCE COVERAGE

ON ADMISSION

Patients are requested to approach the Insurance Desk. (Ground Floor)
Provide the required documents (Insurance details & KYC) at Insurance Desk
Insurance Desk will apply for preauthorization
Patients are requested to pay the Billing counter the difference in the estimated and preauthorization approval amount before the procedure.
Minimum time to receive the preauthorization from Insurance company will be between 3 to 6 hrs.

ON DISCHARGE

Requested documents will be received from Nurses Station.
Insurance Desk will apply for enhancement.
On approval from Insurance company the same will be intimated to the patients.
Patients are requested to approach the Billing Counter and settled the Bill.
Settlement of refund is subject to the actual realization of the mentioned amount by the Insurance Company.
Minimum time to receive the enhancement from Insurance Company will be between 2 to 6 hrs.